- The parcel will always be insured and provided with a return receipt that you need to sign. The delivery service sends this receipt back to us as proof of successful delivery.
- In case the parcel with your degree documents is bent or damaged when the mailman delivers it to you: Please refuse the delivery. The parcel will then be returned to us. If this case happens, please also send us an email to firstname.lastname@example.org
- In case the parcel is in your postbox and was not delivered to you in person by the mailman: Please check if the parcel is damaged and if your degree documents are complete. Send an email to email@example.com.
Upon finishing your Master’s thesis your final grade will be displayed in your Transcript of Records as soon as the Central Examination Office received all of your grades.
It will take up to 2 months before the physical degree documents are printed, stamped and signed. If you need an official proof of graduation or have any other general questions, you can request the Preliminary Certificate at the Central Examination Office.
Attention: Due to the current Covid-19 pandemic it may take a longer time before your degree documents are finished. Please remain patient!
As soon as the documents are prepared, the Central Examination office transfers them to the RWTH International Academy. Upon receiving them, we will contact you via your RWTH Aachen email address.
In case you live outside of the region: We prepare your degree documents for sending via DHL or FedEx to the address you stated. We bear all the costs for the delivery.
In case you live in the region: We will set an appointment with you to pick up the degree in person. Alternatively, you can receive the degree during the open office hours.
Important: Due to the Covid-19 pandemic, we currently send all degree documents via mail (DHL or FedEx).