Quality Management Expert

Quality Requires Qualification

You will gain a comprehensive overview of current concepts and methods of quality management applicable throughout the entire company and receive targeted training in the use of key tools. In addition, you will receive a Six Sigma Yellow Belt qualification, which will enable you to carry out systematic improvement projects in various process areas.

Course Content

Field-proven concepts, methods and tools for planning, control and assurance of product     and process quality
Consolidation of the acquired contents with practical exercises and on the basis of
    case studies
Systematic improvement of processes on the basis of the Six Sigma methodology
Including Six Sigma Yellow Belt Training

Group of Participants
You are a specialist or manager in the field of quality management in manufacturing companies.

Quality is a growing distinguishing feature in international competition: Only those companies with consistently high quality products and processes can successfully establish a long-term position on the market. To achieve this, today's quality managers need to be familiar with modern concepts and methods and be capable of applying central quality management tools in all areas of the company.

The course will give you an overview of the current state of quality management throughout the company. Through relevant examples and practical exercises, you will be familiarized with central methods and tools in order to establish a consistent quality management in all areas of the company. You will also receive the "Six Sigma Yellow Belt" qualification, which allows you to standardize internal improvement projects.

Further Information regarding the certificate course "Quality Management Expert"

On the first day of the course the following topics will be taught:

  • Quality as a success factor
  • Quality perception and entrepreneurial quality concepts
  • Normative QM systems/The Aachen QM Model

On the second day of the course the following topics will be taught:

  • Interaction of QM and processes
  • Systematic approaches to process management
  • Understanding of markets and customers
  • Identifying and describing quality characteristics

On the third day of the course the following topics will be taught:

  • Maturity assurance and APQP
  • Special features and risk hedging (FMEA, FTA)
  • Plan inspection and production control (CP, PLP)
  • Release procedures (PPF, PPAP)

On the fourth day of the course the following topics will be taught:

  • Measurement System Analysis (MSA)
  • Statistical Process Control (SPC)
  • Error and complaint management (8D)
  • Six Sigma Methodology
  • The DMAIC project cycle
  • The Six Sigma Toolbox

On the fifht day of the course the following topics will be taught:

  • Quality 4.0
  • Wrap-Up of the course
  • Multiple choice exam
  • Certificate ceremony and feedback round
Module Overview                           


Study format:
Inhouse Program
RWTH Executive Certificate
German or English

We are happy to offer this course individually tailored to your company needs. Ask for your Customized-Program offer now!

We Look Forward to Advising You

Executive Education at the Academy